Reservations handled, around the clock.
For hotels and travel companies that lose bookings when the desk is busy, closed or short-staffed. Your Digamo team answers every call, email and booking message, 24/7, in your systems and in your name.
What we take on
Hand over one job or the whole reservations and operations desk.
Reservation calls and email
New bookings, quotes, availability questions and follow-up on enquiries that did not book.
Changes and cancellations
Dates, rooms, guest names and special requests, handled to your policies.
Booking platform messages
Guest and partner messages from online agencies and extranets, answered and logged.
Guest messages
Arrival details, offers you approve and messages after check-out.
Supplier follow-up
Reconfirming bookings with hotels, solving booking problems and chasing supplier payments for bedbanks and destination companies.
Nights, weekends and peaks
Cover every hour of every day, with extra people in your busiest months.
Experience beyond the front desk
Our teams already run day-to-day operations for travel companies in the UAE, Spain and Portugal, from B2B hotel distribution to reservations support.
So we understand the full booking chain: hotels, suppliers, partners and the guest at the end of it.
Good questions
- Will your team use our systems?
- Yes. They log in to your property management system, booking engine, channel manager and inboxes with accounts you create, so you control access.
- Do you really cover 24/7?
- Yes. Shifts run day, evening and night, seven days a week. Cairo is also two hours or less from the UK, Spain, Portugal, the UAE and Saudi Arabia, so your daytime is our daytime.
- Which languages?
- English, Arabic, Spanish and French in-house, with others added when a client needs them.
- Can we try it with one person?
- Yes. Many hotels begin with one or two people on a single job and add more once it works.
Dígame. Hand it over.
Tell us which calls, emails or messages are taking up your team's time. We reply within one business day.
Prefer to talk now? Book a 15-minute video call with Mohy, our founder.
Cairo, Egypt · Clients in the UK, Europe and the Gulf
English · العربية · Español · Français